Privacy Policy - Fairplay

This Privacy Policy explains how Fairplay may collect, use, disclose and retain personal information when individuals in India visit fairplay-indiax.com, create or use an account, contact support, or use services made available through the website.

This policy applies only to fairplay-indiax.com and the Fairplay services linked from this domain. External websites, payment providers and other third-party services may have separate privacy practices that users should review before providing information.

Information Fairplay may collect

The information collected depends on how a person uses fairplay-indiax.com. Some details may be provided directly, while technical and activity information may be generated automatically during use of the website.

Account and profile details, such as name, mobile number, email address, username and account preferences.
Verification information, where required for identity, age, payment or account-security checks. This may include identification details or supporting documents.
Transaction information relating to deposits, withdrawals, bonuses, refunds or other account activity. Complete card, bank or UPI credentials may be processed by the relevant payment provider rather than stored by Fairplay.
Website and service activity, including sign-in records, feature usage, game or account interactions, referral information and communications with customer support.
Device and technical data, such as IP address, browser type, operating system, device identifiers, language settings, approximate location derived from IP address and diagnostic logs.
Cookie and similar-technology data used to maintain sessions, remember preferences, measure website performance and help identify suspicious activity.

How information is used

Fairplay may use personal information to operate fairplay-indiax.com, provide requested account features and maintain the security and reliability of the service. The particular uses will depend on the features accessed by the user.

Creating, authenticating and administering Fairplay accounts.
Processing or confirming transactions and maintaining related records.
Responding to questions, complaints, verification requests and account-recovery enquiries.
Detecting misuse, duplicate accounts, unauthorised access, fraud or other activity that may affect users or the website.
Monitoring technical performance, correcting errors and understanding how visitors use fairplay-indiax.com.
Sending service messages about account activity, security, changes to features or updates to this policy. Promotional communications may be sent where permitted and can be managed through the available preference or unsubscribe option, where provided.

Cookies and website controls

fairplay-indiax.com may use necessary cookies to support sign-in, security and core website functions. Analytics or preference technologies may also be used to understand website performance and retain selected settings.

Users can usually block or remove cookies through their browser settings. Disabling necessary cookies may prevent account sign-in or cause parts of Fairplay to function incorrectly. Where the website presents a cookie preference tool, it should be used to manage the categories shown there.

Sharing and disclosure

Personal information may be disclosed only where needed to operate or protect the Fairplay service, complete a user-requested action, or respond to a valid legal or regulatory requirement. Depending on the service used, recipients may process information under their own privacy terms.

Hosting, security, analytics, communications and customer-support service providers.
Payment processors, banks or other financial-service providers involved in deposits, withdrawals or payment verification.
Identity or risk-screening providers where verification is required for an account or transaction.
Professional advisers, auditors, authorities or law-enforcement bodies where disclosure is reasonably necessary or legally required.
A successor or relevant transaction party if the ownership or operation of fairplay-indiax.com changes, subject to appropriate confidentiality and data-protection measures.

Storage, security and retention

Fairplay may use administrative, technical and organisational safeguards designed to protect information against unauthorised access, alteration, loss or disclosure. No internet transmission or storage system can be treated as completely secure, so users should protect their login details and report suspected account misuse promptly.

Information may be retained for as long as it is needed to provide an account or service, resolve disputes, maintain security and transaction records, or meet applicable legal and regulatory obligations. Retention periods can vary by record type. Information that is no longer required may be deleted, anonymised or securely isolated, subject to technical and legal limitations.

Some service providers may process or store information outside the user’s state or outside India. Where this occurs, handling may be subject to the safeguards, contractual arrangements and transfer requirements applicable to the service and jurisdiction concerned.

User choices and privacy rights

Users may ask to access or correct the personal information associated with their Fairplay account, withdraw a consent where processing depends on consent, manage communications, or request deletion or closure of an account. A request may be limited where information must be retained for security, transaction, dispute-resolution or legal purposes.

Rights and response procedures may vary according to the laws in force and the circumstances of the request, including applicable Indian data-protection requirements. Fairplay may need to verify the requester’s identity before acting to prevent unauthorised disclosure or account changes.

Review and update available profile details through the account settings, where that option is provided.
Use an unsubscribe or preference control in eligible promotional messages.
Submit a privacy request through the contact or support channel published on fairplay-indiax.com.
Include the registered mobile number or email address and a clear description of the request, but do not send passwords, one-time passwords or unnecessary identity documents in an initial message.
Raise a grievance through the grievance or privacy contact displayed on fairplay-indiax.com, where available.

Fairplay may revise this Privacy Policy when its services, data practices or applicable requirements change. The current version should be reviewed on fairplay-indiax.com/privacy-policy, particularly before submitting new personal information or using a newly introduced feature.

Questions about this policy or the handling of personal information should be sent through the official support, privacy or grievance contact published on fairplay-indiax.com. Users should verify that they are on the correct domain before sharing account information.